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Of course, the source of the problem can always be something you don’t expect. If it works in one program and not another, check program settings before troubleshooting the mouse. For example, if the mouse can move on the screen, the connection is probably working, and one of the keys on the mouse might be broken. How to Fix Wireless Mouse not WorkingĪpproach troubleshooting your mouse from a logical perspective to make it as simple as possible. On top of that, issues with the mouse itself can keep it from working even if the wireless connection is stable. Unfortunately, something as simple as a loosely-inserted USB dongle can keep the computer from recognizing the mouse.Įven if the connection is made, specific problems might prevent it from holding the connection. Most problems with wireless mice have to do with the method you use to connect them to the computer. The problem with your wireless mouse may not be apparent at first glance, but a little investigation will help identify it so you can solve it. Since they require a wireless connection, they’re prone to interference and USB dongle problems. A Wireless mouse is a little more complex than a standard mouse that plugs into the computer.
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